Courtesy: Unsplash.com
1. Formal Email Phrases:
- Dear Mark, How are you? Hope you are doing good. I am Jeny and I work for the Media department. I recently visited your article regarding the Sustainability of Communication and Media industry, and it was great.
- Dear Ben, I hope you’re doing well. Have you completed the quarterly financial report. If so, could you please send me by today EOD.
- Dear Jenny, I hope you enjoyed your weekend, wanted to make sure if got a chance to review the report from me and in case you have some query, please don’t hesitate to contact me.
- I am writing to you in regard of the issue the customer is facing. Do we have any plan to mitigate this.
- With reference to our telephone conversation last Monday, I would like to let you know the deal is now finalized and we can proceed with the project ahead.
- Thank you for your email of 1st Dec regarding the progress we are making to improve our product Sales.
- I would appreciate if you can send the updated plan by end of this week.
- Could you please let me know if you are available for the meeting arranged on 14th Jan.
- Could you possible arrange a meeting the client next week.
- As discussed over call, please find attached the file you requested.
- I am attaching the file for your reference. Please let me know for any further information required.
- We are glad to inform that to make our relationship stronger and facilitate the employees with best offer we have come up with Auto loan.
- We are happy to let you know that your presentation is selected for next round.
- We regret to inform you that your CV is not selected.
- We need to finalize the agenda at the earliest with the client. Could you possibly make an arrangement tomorrow?
- Could you please get your version over to me by 5 p.m., so I don't miss my deadline?
- Here are some additions to the agenda for our meeting scheduled on Thursday. If you have any further additions, please let me know by the end of day.
- The server issue has been resolved. We apologize for any inconvenience and appreciate your patience.
- We apologize for the confusion; the previous was send in error.
- We will make sure this does not happen again in the future.
- Unfortunate, the issue is back again. We are working on the solution. We are sorry for an inconvenience.
- I am writing to express my strong dissatisfaction with your hotel which I unfortunately chose to spend my wedding anniversary.
- I regret to say I was not fully satisfied with the room you provided us hotel service.
- I am writing to complain about a factual error in yesterday’s newspaper. I hope that you will give this matter your prompt attention.
- Looking forward to an early response.
- Thanks so much for your speedy response.
2. Avoid Direct Rude Phrases
3. Choose words wisely
When you’ve answered someone’s question(s)
• Just
let me know if you have any questions.
• I
trust the above resolves your queries. Should you have any further questions, please do not hesitate to contact me.
Being Diplomatic
• I
am afraid we are not happy with
• Unfortunately,
the mistake is rather serious
• We
have a minor/slight issue with the
report
When you’re asking the recipient to take some action
• I
would appreciate your help in this matter.
• Can
you get back to me once you’ve had a chance to investigate?
When you need a response (but not necessarily any action
taking)
• I
await a response at your earliest convenience.”
When you’ve heard nothing back and want to chase up a reply
• A
gentle reminder
• Could
you please update
• When
can I expect an update